We are so confident in our Mastery products and our award-winning content, we guarantee you will pass if you study our material, or we will send you a check for three times what you paid for the subscription. This applies to any purchases made in the app before taking the exam.
Eligibility requirements to redeem this guarantee are as follows:
- This is your first time taking the exam after using our product.
- The subscription was purchased at least 14 days before taking the exam.
- You used a majority of the content in the product.
- Your account data has not been deleted.
- For NCLEX products: You have graduated from a US accredited school for your nursing program in the last 18 months.
- For dental products: You have graduated from a US accredited school for your dental school in the last 18 months.
- For real estate products: You have completed a full licensure course prior to taking the exam.
We will need you to send us:
- A copy of your results letter (a legible picture or screenshot of the official online notification is acceptable) showing:
- your name
- date of the exam
- the result
- The mailing address of where you would like us to send the check.
Our support team would be glad to assist you with this! If you don't meet all the requirements, we cannot honor the guarantee with a refund, but we would like to help you in other ways if we can! Please send us an email with the requested documentation at support@hltcorp.zendesk.com.
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